Refund & Return Policy
Thank you for shopping with Ayuzing Health Care.
We ensure quality but in case of issues, please read our refund policy below:
1. Eligibility for Refund
- Wrong or damaged product delivered
- Product not delivered after payment (within estimated time)
- Refund request must be raised within 7 days of delivery
2. Non-Refundable Situations
- Used or opened products
- Products with broken seal (unless damaged during shipping)
- Change of mind after delivery
3. Refund Process
- Raise request via email: support@ayuzing.com
- Share order ID, product image, and reason
- Refund will be processed to original payment method within 7–10 working days
Shipping Policy
We strive to deliver our products across India efficiently.
1. Delivery Time
- Orders are processed within 24–48 hours
- Standard delivery: 4–7 working days
- Remote areas may take longer
2. Shipping Charges
- No Free Shipping
- ₹49–₹99 shipping fee for lower order values
- Shipping charges may vary depending on the weight and size of the products
3. Courier Partners
- We use trusted courier services such as I Think Logistics, Delhivery, DTDC, Blue Dart, or India Post
4. Tracking
- A tracking link will be shared via SMS/email once the order is dispatched
Privacy Policy
Ayuzing Health Care values your privacy and ensures the protection of your personal data.
1. Information Collected
- We may collect your name, contact details, email ID, and address for fulfilling orders and communication
2. Use of Information
- To process and deliver orders
- To send order updates and promotional emails